What Services Does Hospice Provide?

The goal of hospice care is to provide patients with expert care during their end-of-life journey. All hospice services are provided in accordance with your values and preferences for your care. The hospice team and medical director review the plan of care every 15 days, or more often if necessary. Your primary physician will authorize any changes to the plan of care as appropriate throughout the hospice journey.

Clinical Care

A team of physicians, nurses and hospice aides manage and provide the clinical care, medications, supplies, equipment and support related to all of a patient’s medical care.

Therapy

Physical therapy, occupational therapy, nutritional counseling, speech therapy, massage therapy and music therapy.

Medical Care

Medications, medical supplies, X-rays, durable medical equipment, palliative treatment and certain surgical procedures when needed for pain and symptom management as it relates to the terminal diagnosis.

Spiritual & Social Support

Chaplains and social workers are available for emotional and practical support for both patients and their loved ones.

Advanced Care Planning

Advance Care Planning means making important decisions about the medical care you want to receive if you are unable to speak for yourself. If you or a loved one need help creating an advanced care plan outlining end-of-life wishes, our social workers will assist you.

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Your Care Team

  • Hospice Physicians oversee patients’ plans of care and communicate with their primary care doctors.
  • Registered Nurses coordinate and provide clinical care and education to patients and families.
  • Hospice Aides assist with patients’ personal cares and provide caregivers a respite.
  • Social Workers identify community resources for additional support.
  • Dieticians help patients obtain the best nutrition possible in the context of their illness.
  • Music Therapists perform music with personal meaning to provide peace, relaxation and joy.
  • Massage Therapists offer patients the natural benefits of physical touch.
  • Physical, occupational and speech therapists help patients maintain functional abilities and offer strategies for pain control.
  • Chaplains support the personal beliefs and spirituality of each individual.
  • Bereavement Counselors provide grief support to families for up to 13 months after a loved one’s death.

We’re here to answer your questions about our hospice care services.

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Specialty Care Programs

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Voyage Vigil Program

The Voyage Vigil Program supports patients and families when they need us the most. When signs and symptoms indicate a patient is approaching their final days, St. Croix Hospice staff will initiate our Voyage Vigil Program to increase caregiver presence at the bedside.

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North Star Dementia Program

St. Croix Hospice teams proactively manage the symptoms of Alzheimer’s disease and other dementia- related disorders. Through expert Dementia Care Certified team members and coordinated treatment, we provide a safe environment and improved quality of life for patients and their caregivers.

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InTouch Family Connection Program

The St. Croix Hospice InTouch Family Connection Program demonstrates our commitment to helping patients and their families experience the hospice journey together, by staying connected even when they are apart.

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Safe+Care Promise

You and your loved ones deserve the safest possible hospice care. We practice important safety precautions to prevent the spread of COVID-19 and other contagious illnesses.

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BridgeCare

The St. Croix Hospice BridgeCare program enhances the quality of care provided on the weekend by bridging the gap that can occur for hospice patients admitted from Friday to Monday. The BridgeCare program provides a daily RN visit each day of the weekend for these new patients and schedules a Monday St. Croix Hospice RN Case Manager visit.

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Navigate: Falls Prevention

At St. Croix Hospice patient safety is a top priority. Having a fall can lead to further decline and hospitalizations, so we work to prevent them. Our Navigate: Falls Prevention Program includes proactive fall risk assessment, support and education to reduce the risk of patient falls.

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Family Support

Whether you’re considering hospice for yourself or a loved one, making the decision comes with many questions. How is eligibility determined? What does hospice actually mean? Where do I begin?

We are here to help. When you choose St. Croix Hospice, you’ll receive the education, resources and support you need, right from the start. We are available 24/7 to answer your questions at 855-278-2764.

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FAQ

What does the hospice journey look like?

To learn about the hospice journey, visit (https://www.stcroixhospice.com/the-hospice-journey/).

Who qualifies for hospice care?

Hospice is for anyone with a life expectancy of six months or less, but can continue as long as a patient is eligible.

Does hospice care help loved ones after the patient passes?

St. Croix Hospice provides bereavement support for up to 13 months after the death of a loved one.

How is hospice paid for?

Hospice care is covered by Medicare, Medicaid and most private insurers.