BridgeCare™
The St. Croix Hospice BridgeCare program™ enhances the quality of care provided on the weekend by bridging the gap in care that can occur for hospice patients admitted from Friday to Monday. The BridgeCare program™ provides a daily RN visit each day of the weekend for these new patients and schedules a Monday St. Croix Hospice RN Case Manager visit.
When a patient makes the transition to hospice care they and their loved ones may have more questions and need extra support, information and education in those first few days during their hospice admission process. Our BridgeCare program™ ensures patients who are admitted on the weekend will have the daily support they need at the beginning of their hospice journey.
BridgeCare Program™ Benefits
- Daily in-person clinical support for patients admitted on the weekend
- Improved patient and family satisfaction
- Reduction in ER visits and re-admits
- Enhanced partnership with hospitals and facilities to ensure weekend hospice admits have additional support and do not readmit to the facility over the weekend
Example BridgeCare Program™ Weekend Admission
- Friday: Patient admits to hospice
- Saturday: St. Croix Hospice RN visit in first 24 hours
- Sunday: Routine St. Croix Hospice RN visit
- Monday: Patient’s St. Croix Hospice RN Case Manager initial visit
FAQ
What is the BridgeCare™ program?
The BridgeCare™ program is a service designed to support hospice patients admitted over the weekend. It provides daily RN visits from Friday through Monday to ensure continuous care. The goal is to bridge gaps in care that can happen during weekends. It also includes a follow-up visit from a case manager on Monday.
What does a typical BridgeCare™ weekend schedule look like?
A patient admitted on Friday receives an RN visit within 24 hours on Saturday. Another routine RN visit happens on Sunday. On Monday, the patient meets their assigned RN case manager. This schedule ensures consistent monitoring and support.
Why is extra support needed for weekend hospice admissions?
Patients and families often have more questions and need guidance during the first days of hospice care. Weekend admissions can create gaps in support due to limited staffing. BridgeCare™ ensures consistent care and education during this critical transition. This helps patients feel more comfortable and supported.
What are the benefits of the BridgeCare™ program?
The program offers daily in-person clinical support for new patients. It improves patient and family satisfaction, as well as reduces emergency room visits and hospital readmissions. BridgeCare™ also strengthens coordination with hospitals and care facilities. Overall, it ensures smoother transitions into hospice care.
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We are available by phone 24/7 including nights, weekends, and holidays. Please call (855) 278-2764 for urgent questions or support regarding a current patient.