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What Does It Mean To Be Age Friendly Care Certified?

St. Croix Hospice has earned certification in the Age-Friendly Care Program through CHAP, highlighting our commitment to improving the care of older adults. By following the John A. Hartford Foundation’s 4Ms of Age-Friendly Care, we ensure patients receive safe, high-quality care that supports their unique needs and goals. The 4Ms framework focuses on knowing What Matters, Medication, Mentation and Mobility.

This certification reflects our commitment to improving outcomes, reducing hospital readmissions and ensuring a higher quality of life for those we serve.

  • What Matters: Know and align care with each older adult’s health outcome goals and care preferences including end-of-life care and across settings of care. 
  • Medication: If medication is necessary, use Age-Friendly medication that does not interfere with What Matters to the older adult, Mobility, or Mentation across settings of care. 
  • Mentation: Prevent, identify, treat and manage dementia, depression and delirium across settings of care. 
  • Mobility: Ensure that older adults move safely every day to maintain function and do What Matters.

Impact of Age-Friendly Care Program

  • Improved patient care, reflecting a higher quality of care and better alignment with patient goals.
  • Enhanced family satisfaction, as they see their loved ones receive care that is personalized to their care preferences.
  • Patients become more educated about their care options, leading to increased use of available services, ensuring they receive the most appropriate care at every stage.

By focusing on what matters, we are not just treating symptoms; we are enhancing the quality of life for older adults. Patients and families can expect more tailored, effective care that meets their unique needs.

Testimonial

Our commitment to the Age-Friendly Care Program extends beyond just patient care—it also positively impacts our dedicated staff by providing additional training and resources.

“As a hospice nurse, I’ve always been committed to providing the best care and ensuring quality of life for our patients. The Age-Friendly Care certification has deepened our holistic and multidisciplinary approach, helping us focus on what truly matters most to each individual.”

Amy, Admissions Nurse
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